Privacy Policy

Please read our Privacy Policy on this page before using our website.

1) Who we are & scope

Supreme Solutions, Inc. (“SSI”, “we”, “us”) operates supremesolutionsinc.com (the “Website”) and our Academy at training.supremesolutionsinc.com (the “Academy”).
This Policy covers personal data collected through:

Website pages, all contact / inquiry / RFP / quote / newsletter / event / partnership / careers forms, and any embedded third-party forms we use (e.g., HubSpot/Formstack/Typeform/Google Forms).
The Academy (accounts, enrollments, purchases, coursework, and in-course discussions).

We are the controller of your personal data. Some vendors act as our processors (e.g., Thinkific for course delivery; payment processors for checkout; CRM/marketing and event tools for forms).

2) What we collect

Identity & Contact: name, email, phone, organization, role/title, location, form content.
Business & Opportunity Details (forms): requirements, capabilities, teaming interests, RFP/statement of work attachments, event preferences, survey answers.
Academy Data: enrollments, progress, quiz results, certificates, support messages.
Transaction Data: purchases, invoice details; card data handled by processors (we don’t store full PANs).
Technical Data: IP address, device/browser, cookies, analytics, log files.
Communications & Marketing: newsletter opt-ins, webinar registrations, testimonials (with consent).

3) How we use data (purposes & legal bases)

Respond to inquiries & provide services (fulfilling your requests, proposals, meetings, accounts, enrollments). (Contract / Legitimate interests)
Operate & improve the Website and Academy (security, troubleshooting, analytics). (Legitimate interests)
Marketing & events (newsletters, webinars, product updates) when you opt in or where permissible. (Consent / Legitimate interests)
Compliance (tax, accounting, legal claims, regulatory obligations). (Legal obligation / Legitimate interests)

4) Sharing

We share data with trusted service providers that help us operate (hosting, LMS, CRM/marketing automation, analytics, customer support, payment processors, event tools). We may disclose to advisors or authorities when required by law or to protect rights. We do not sell personal data.

5) International transfers

Your data may be processed in other countries. Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses) and require comparable protections from vendors.

6) Retention

We retain data only as long as needed for the purposes above, including records required by law.

Contact/RFP form submissions: retained to manage opportunities, contracts, and compliance.
Academy accounts: retained while active; some records may remain for legal/accounting.

7) Your choices & rights

Depending on your jurisdiction, you may request access, correction, deletion, portability, or restriction/objection; withdraw consent; or opt out of marketing.

California (CCPA/CPRA): rights to know, delete, correct, and limit certain uses; we do not sell personal information.
EEA/UK/CH: lodge a complaint with your data protection authority.

8) Cookies & tracking

We use cookies and similar tech for authentication, performance, and analytics. Manage cookies in your browser; disabling some may affect site or Academy functionality. We do not respond to Do-Not-Track signals.

9) Children

Our services are not intended for children under 13 (or local age of digital consent). If you believe a child provided data, contact us to remove it.

10) Security

We use appropriate technical and organizational safeguards (encryption in transit, access controls, least-privilege, monitoring). No method is 100% secure.

11) Third-party sites & embedded forms

Our sites may link to third-party sites or embed third-party forms/widgets. Their privacy practices govern any data you submit there; review those policies.

12) Changes & contact

We may update this Policy; the “Last Updated” date will change and, where required, we’ll provide additional notice.
Contact: privacy@supremesolutionsinc.com • (866) 764-1733
Last Updated: 11-11-2025